top of page

Privacy Policy 


Last Updated on September 26, 2021


Your privacy is important to Genki Products Japan GK (“Company”, “we”, “us”, or “our”), which owns and operates website (the “website”). 


Please review this Privacy Policy carefully, as provides important information on how and why we collect, use, store, and share your personal information. It also outlines the rights you can exercise regarding your personal information and how you can contact us if you have any questions or complaints. 


This Privacy Policy is legally binding. By visiting the website, acquiring, or using any product, program, or service we provide (each, a “Product”), or by taking any of the other Actions (as defined below), you consent to and agree to be bound by this Privacy Policy. 

We use the term “personal information” to refer to data we collect that may, directly or indirectly, identify, describe, relate to, or be associated with you; and this Privacy Policy applies to personal information we collect when you interact with us through different means, including by visiting and using the website or by submitting orders for Products. The term “you” refers to any visitor, viewer, or user of the website and/or any purchaser or user of any Product. Please note that we cannot control the privacy practices of websites and services that we do not own. 


This Privacy Policy was created with the help of the Privacy Policy Generator and Privacy Policy Solutions. 





The following describes the categories of personal information we collect and how we collect such information. 

Information You Provide. We collect information you provide to us directly. This includes information you provide when you (i) receive any free or purchase any Products, (ii) sign up to receive emails, (iii) comment on any posts or otherwise communicate with us on any social media platform, (iv) fill out any Product order forms or other forms, (v) access public or private membership groups, including those hosted via a third-party platform (i.e., Facebook), (vi) sign up to become our affiliate partner, (viii) respond to any survey, or (x) contact us through any other means, including via an online form, phone call, or email (collectively, the “Actions”). 


Examples of data we may receive include your first name, last name, email address, shipping address, billing address, billing information (such as your credit card number), gender, account name, financial information, PayPal address, and other information you provide to us through survey responses, feedback, reviews, and other means of communication. 


Information Collected Automatically. We collect some data automatically when you visit or use our website or open or respond to our emails.


For example, we may automatically collect information when you make a choice with respect to communications we send to you, visit any page that displays our content, provide information to our service providers, or purchase or return a Product. 

Information from Third Party Sites. We collect some data when you connect with us, comment on or like our posts, or otherwise interact with us on any social media platform, or when you access public or private membership groups hosted on a third party platform (i.e., Facebook).


Examples of data we may receive include your profile information, profile picture, social media information, social media handles or nicknames, name, purchase history, email address, device identifiers and demographic information. 


Information from Internet or Other Electronic Network Activity. We may automatically collect some data about your computer or mobile device when you access our website. Examples of data we may receive include your Internet Protocol (“IP”) address, browser type, browser version, cookies from your browser, unique device identifiers, web browser software (i.e., Google Chrome), information about the referring website, the date, time, and length of your visit, including the specific pages you visit, information on how you interact with the website,


Products and tools, and other diagnostic data. Examples of additional data we may receive when you access our website through a mobile device include the type of mobile device you are using, the unique mobile device ID, your mobile operating system, web browser software on mobile, unique device identifiers, and other diagnostic data. 



We use your personal information for business and commercial purposes. For example, we may use your personal information to: 

  • Ship or otherwise deliver, process payment for, communicate about, and track orders of any Products. 

  • Register you for a program or service we provide. 

  • Provide promotional and marketing communications and information if you elect to receive it, including email marketing. 

  • Suggest Products you may like based on past purchases and otherwise personalize your experience with the website.

  • Identify your Product preferences and shopping preferences. 

  • Create Products that you are interested in. 

  • Improve the design, functionality and ease-of-use of our website and Products. 

  • Validate and authenticate your profile when logging into a public or private membership group or other account or when purchasing a Product. 

  • Analyze interactions with you to improve quality.

  • Respond to any inquiries, reviews, or other feedback you submit to us. 

  • Provide customer service. 

  • Conduct research to improve our business processes. 

  • Administer affiliate programs. 

  • Administer surveys or promotions. 

  • Administer any business needs related to your purchase of any Products. 

  • Detect security incidents and protect against, stop, resolve, and prevent any fraud and fraudulent transactions and any malicious, deceptive, or illegal activity. 

  • Secure our website and data. 

  • Comply with all applicable law. 

  • Respond to legal and regulatory inquiries and assist law enforcement. 





The following is a list of third parties with whom we may share your personal information. 

Cloud Service and Customer Analysis Providers. We may share your personal information with cloud service providers and customer analysis providers (such as those used to analyze visitor clicks and navigation around the website). 


Delivery Partners. We may share your information with delivery partners, such as those we use to ship or otherwise deliver any Products. 

Other Service Providers. We may share your personal information with other service providers with whom we contract in connection with our business, including customer service providers, fraud prevention service providers, payment processors (such as those we use to collect and process payment for any Products you purchase), development and production service providers, technical service providers, IT service providers, and professional service providers (such as auditors, consultants, lawyers, and other professionals who rely on the data to provide us with professional services). 


Business Transfers. If we are acquired by a third party as a result of a transfer, sale, merger, acquisition, reorganization, liquidation, consolidation, merger, or sale of some or all of our Company, your personal information may be a transferred asset. We may also share personal information to prospective purchasers to diligence the proposed transaction. 


Government Agencies. We may share your personal information with government agencies, courts, regulators, and law enforcement in the event we are required to comply with applicable laws and regulations or a legally binding process, or in response to subpoenas, warrants, government inquiries or investigations, and court orders. We may also share your personal information (i) to establish, exercise, protect or enforce our legal rights and the legal rights of our agents, employees, and affiliates, (ii) to defend against a legal claim, (iii) to protect you, us or third parties against injury, interference, fraud, or harm, or (iv) to take action related to violations of our policies, including this Privacy


Policy and our Terms & Conditions, or potentially illegal activities. 


Public Forum. Our website may allow you to leave a post, comment, or review on the website. If you choose to submit that information on a public forum, that information will be available to the public and we may elect to share your post, comment, or review outside of the website. 





We may collect and access, and may permit our business partners and third party service providers to collect and access, your Internet Protocol (IP) address, browsing metadata and other numerical identifiers, such as your browser type, version, and operating system (collectively, the “Browsing Information”). We may also use, place, collect and store, or allow our third party service providers to use, place, collect and store, cookies, web beacons, remarketing pixel tags, or other similar tracking technologies. 


We, our business partners and third party service providers may use this information and these technologies to, among other things, improve and personalize your user experience, understand how you use the website, provide tailored ads, analyze trends, data, and website performance, administer the website, identify and track you when you use different devices, determine if you are logged onto the website, provide security and provide a range of features, customization and functionality. 


By using the website and not opting out of cookies, you consent to the use of Browsing Information, cookies and other tracking technologies as described in this Privacy Policy. Note that we have no control over these third party service providers and their use of such tracking technologies. We cannot and do not control the privacy policies and practices of any third party service providers. We encourage you to visit their websites directly to learn about their privacy policies. 





It is important to us that you understand your choices regarding your personal information. 


Opting Out of/Blocking Cookies. Most browsers accept cookies by default. However, most browsers will allow you to prevent accepting new cookies, disable cookies, and/or receive a notification when you receive new cookies. If your browser has such functionalities, information on how you can change your cookie settings can typically be found in the help section of the browser toolbar. Please note that if you do disable cookies, this may have an impact on or interfere with your user experience, including your ability to use or make purchases from the website, or receive personalized content. 


Use of Personal Information. You can request that we delete your personal information at any time by contacting us using the contact details provided below, subject to certain exceptions. You can also (i) request to see your personal information that we have available on you, (ii) withdraw consent for our use of your personal information, (iii) review and request we rectify, change, or modify your personal information, (iv) restrict or limit the processing of your personal information, and (v) cancel the processing of your personal information. 


Unsubscribing from Email Marketing. If you wish to no longer receive any email marketing or other communications from us, you can opt out by contacting us using the contact details provided below. 




For your convenience, we provide links to third party websites on our website, such as links to third party social media platforms. If you click on a link to a third party website, you will be directed to a third party website. We cannot and do not control the privacy policies, content and practices of the website owners and operators of any of the third party websites that we link to. We encourage you to visit their websites directly to learn about their privacy policies. 





We care about the security of your personal information, so we maintain reasonable and appropriate physical, technical and procedural safeguards to help prevent the personal information from being accessed without authorization, lost, tampered with, or leaked.  The Company will comply with all laws, regulations, and guidelines regarding the handling of personal information. 


While we take reasonable steps to protect your personal information, no method of transmission over the internet or other network can be 100% secure, therefore we cannot and do not guarantee that personal information you transmit will remain secure from misuse or interception in all circumstances. By consenting to this Privacy Policy, you acknowledge that we cannot guarantee that your personal information will be protected from misuse or interception by third parties. 





We reserve the right to change, amend or modify this Privacy Policy at any time. We will alert you to any changes by posting the effective date of the latest version at the top of this page, at which point any changes will become immediately effective. It is your responsibility to check for updates, as your continued use of the website and our Products after the Privacy Policy is amended will constitute your acceptance and agreement to continue to be bound by the Privacy Policy as of the last updated date indicated at the top of this page. 




If you have any questions or complaints related to this Privacy Policy, or would like to exercise any of your rights, please contact us using the information below. 

By email:

By phone:  +81-90-6537-9829


Name:  Genki Products Japan GK

Address:  42-2 Oyamacho, Shibuya-ku, Tokyo 151-0065

Representative:  Kyler Nakajima Caldwell

bottom of page